تفاصيل الوظيفة
تفاصيل الوظيفة
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الموقع:مدينة رام الله، رام الله والبيرة، فلسطين
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نوع:دوام كامل
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المناوبه (فترة العمل):دوام صباحي
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المستوى الوظيفي:موظف
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المناصب:1
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خبرة:1 سنوات
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الجنس:بدون تفضيل
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الدرجة العلمية:البكالوريوس
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التخصصات الرئيسية:ادارة الاعمالالتسويق الدوليالتسويق الرقميالتسويق
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اخر موعد:Aug 15, 2023
الوصف الوظيفي
Quizplus is seeking to hire Customer Support
You will be responsible for ensuring that our international English-speaking customers are satisfied and able to make the most of our platform. Responsibilities will include:
- Resolve product or service problems by clarifying the customer’s complaint; determine the cause of the problem and select the best solution.
- Work out strategies of engagement to increase renewals and reduce down-sales
- Identify and assess customer needs to achieve satisfaction by gathering customer feedbacks
- Go the extra mile to engage customers
- Supervise usage rates and carry out engagement activities in order to increase or maintain the customer’s usage of product.
جميع الحقوق محفوظة لموقع جوبس.
متطلبات الوظيفة
Requirements:
- Fluent/native in English, an additional language is a plus
- Proven customer support experience
- Bachelor's degree in Business Administration, Marketing, or any relevant field
- Strong communications skills: handling and actively listening
- Customer orientation and ability to respond to different types of characters (patient and empathetic)
- Ability to multi-task
- Address customer issues and resolve them in a timely and efficient manner.
- Working hours will be from 5:00 P.M - 1:00 A.M & 1:00 A.M - 9:00 A.M
المهارات المطلوبة
المزايا
Job is expired